Shipping and Delivery

At ruwantech.lk, we aim to make sure your orders reach you quickly and safely.

1. Delivery Areas

• We currently deliver to locations within Sri Lanka.
• Delivery to certain remote areas may take longer.

2. Delivery Time

• Standard delivery usually takes 2~3 business days.
• Estimated delivery times are provided at checkout.
• Delivery times may vary due to weather, holidays, or courier delays.

3. Shipping Costs

• Shipping fees are calculated during checkout based on your location and order size.
• Free shipping may be offered on orders above 10,000LKR.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.
• Use this number to monitor the status of your delivery.

5. Delivery Issues

• If your package is delayed or lost, please contact our customer support immediately:
  • Email: support@ruwantech.lk
  • Phone: 0773620330
• We will work with the courier to resolve any issues as quickly as possible.

6. Important Notes

• Ensure your delivery address is accurate to avoid delays.
• Someone should be available to receive the package at the delivery address.