Shipping and Delivery

At ruwantech.lk, we aim to make sure your orders reach you quickly and safely.

1. Delivery Areas

  • We currently deliver to locations within Sri Lanka.
  • Delivery to certain remote areas may take longer.

2. Delivery Time

  • Standard delivery usually takes 2~3 business days.
  • Estimated delivery times are provided at checkout.
  • Delivery times may vary due to weather, holidays, or courier delays.

3. Shipping Costs

  • Shipping fees are calculated during checkout based on your location and order size.
  • Free shipping may be offered on orders above 10,000LKR.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • Use this number to monitor the status of your delivery.

5. Delivery Issues

  • If your package is delayed or lost, please contact our customer support immediately:
    • Email: support@ruwantech.lk
    • Phone: 0773620330
  • We will work with the courier to resolve any issues as quickly as possible.

6. Important Notes

  • Ensure your delivery address is accurate to avoid delays.
  • Someone should be available to receive the package at the delivery address.