Terms and Conditions

Effective Date: 29/12/2025

Welcome to ruwantech.lk. By accessing or using our website, you agree to the following terms and conditions. Please read them carefully.

1. General

  • ruwantech.lk is an online shopping platform based in Sri Lanka.
  • By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.

2. Products and Pricing

  • We strive to provide accurate product information, but errors may occur.
  • Prices are subject to change without notice.
  • All prices listed include applicable taxes unless otherwise stated.
  • We are not taking any additional cost, charges or fees for payment gateways.
  • 10% discount for Cash and Direct Bank Transfers.
  • 6.5% discount for Bank Card Payments via OnePay.
  • No discounts for Koko and Payzy payment methods.

3. Orders and Payment

  • Orders are confirmed only after successful payment or payment verification.
  • We accept payments via direct bank transfers.
  • Other Payment options are handled by the respective parties.
  • If payment is not received or is invalid, your order may be cancelled.

4. Shipping and Delivery

  • Delivery times are estimates and may vary due to factors beyond our control.
  • We are not liable for delays caused by courier services or unforeseen circumstances.

5. Returns and Refunds

  • Returns and refunds are handled according to our Return & Refund Policy.
  • Products must be returned in original condition unless defective or damaged on delivery.

6. Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from use of our website or products.
  • All products should be used according to the manufacturer’s instructions.

7. Intellectual Property

  • All content on ruwantech.lk (text, images, logo) is owned by or licensed to us and may not be used without permission.

8. Privacy

  • Your personal information is collected and used according to our Privacy Policy.

9. Changes to Terms

  • We may update these Terms & Conditions from time to time. Any changes will be effective upon posting to this page.

10. Contact Us

If you have any questions about these Terms & Conditions:

  • Email: support@ruwantech.lk
  • Phone: 0773620330